FAQ

Professional cameras and/or cameras with detachable lenses are NOT allowed without a valid media pass. Personal point-and-shoot cameras or cellphones are OK unless otherwise noted.

Guests may bring in a sealed plastic water bottle, maximum size 12 ounces, may not be opened. Guests may bring in a plastic water bottle that’s empty to re-fill at one of our water stations inside.

There is no re-entry allowed once your ticket is scanned, please bring any items you need for the show duration with you to the venue.

If you plan to enter through the public entrance, there is no specific dress code, but clothing and shoes are required. Style is totally up to you.

Not allowed: 

• Any clothing that has words, pictures or terms that may be offensive to other guests.
• Clothing that is too revealing and does not adequately cover private body parts.
• Face paint.
• Masks.
• Clothing worn for the beach, sleepwear, or exercise/workout may not be permitted.
• Shoes are required at all times.

If you notice you are missing an item during a show, check with any of our event staff at the front door at the end of the show. Any items turned in to us at the end of a show are held in the Magnolia Box Office. If you notice you are missing an item after the show, please email TheMagnolia@LiveNation.com and somebody will get back to you during our office hours.

• No large bags over (12" x 6" x 12"), backpacks, Camelbacks or Bota bags. Purses and bags will be searched upon entry
• No guns, knives, weapons, pepper spray, projectiles of any kind or any other item that could be used to inflict harm. Replicas of any type of weapon are NOT permitted
• No drugs, drug paraphenalia or illegal substances of any kind, including Marijuana.
• Metal or glass refillable water containers
• No outside food or drinks
• No personal video cameras, laptops, iPads, Go-Pros, selfie sticks, drones, masks or laser pointers
• No professional audio, video, or recording equipment (including detachable lenses, tripods, zooms or commercial use rigs)
• No unsealed liquids or gels of any kind
• No jewelry or clothing that could inflict harm
• No stuffed animals or toys of any kind
• No flags or posters
• No Pets, skates, balloons, noise makers, wallet chains, spiked jewelry or belts, banners, flyers, glow sticks, beach balls, Frisbees, or fireworks of any kind to any show

BAG POLICY: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search. Backpacks are not permitted.

MOBILE TICKETING: Your phone is your ticket! Add tickets to your wallet or transfer tickets to friends before reaching the door. Screenshots or print out will not be accepted.

CASHLESS PAYMENTS: The Magnolia is a cashless venue. We accept credit, debit cards and ApplePay at all points of sale.

Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to an additional search.

We are a cashless venue. Visa, MasterCard, Discover, American Express & ApplePay are accepted at all points of sale.